PRE ORDER
Hey y’all, it’s Davie!
Here’s a quick how-to on placing your orders on the website so everything runs smooth and easy!
📦 Step 1: Know the Difference
- Pre-Order = Items that are coming soon (they’re not here yet).
- Ready to Ship (RTS) = Items we have right now in the warehouse and can ship out as soon as you pay!
🛒 Step 2: Keep Orders Separate
If you're ordering pre-orders AND ready to ship items, please place them as two separate orders:
- One order for Pre-Orders
-
One order for Ready to Ship
This helps keep things organized and gets your RTS items to you faster!
💳 Step 3: How to Check Out
-
For Pre-Orders, check out using the “Pre-Order / Pay with a Quote” option.
→ You won’t be charged yet. We’ll send an invoice when the item is ready! -
For Ready to Ship, choose “Pay with Credit Card” (or PayPal).
→ You’ll pay now, and we’ll ship right away!
✅ Example
- You want to grab some pre-orders → add them to your cart → check out using Pre-Order / Quote.
- Later, you need some ready-to-ship items → place a new order → check out using Credit Card.
🙃 If You Mix Them Up
No worries! If you combine pre-orders and ready-to-ship by accident, I’ll separate them on the back end for you.
We wanted to remind you of our payment terms for pre-orders:
- We do not keep cards on file.
- When your order is ready, we will send an invoice via email.
- Once payment is received, your order will ship.
- We will send two email reminders and one text reminder.
- If payment is not received after these reminders, the order will be canceled.
- If your order is canceled, a 30% deposit will be required to place any future pre-orders. Alternatively, you are welcome to shop our ready-to-ship (RTS) styles as needed.
Please keep an eye on your inbox to ensure you don’t miss your invoice. If you have any questions, feel free to reach out.
Please note: All pre-order styles have an ETA provided for reference only.